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Ministry Health Care Community Report
Community Report

Building a Culture of High Reliability

Building a Culture of High Reliability

Mark Kehrberg, MD, chief medical officer of Ministry Health Care and Affinity Health System, received the 2014 Healthcare Administrator Award, presented by the Association for Professionals in Infection Control and Epidemiology (APIC).

The award is given annually to a member of a healthcare facility’s executive team who has made infection prevention and control a top priority throughout the facility.

APIC noted that Kehrberg established an organizational culture that enables and supports infection prevention efforts. He has supported and encouraged the use of best practices, including policies for central line-associated bloodstream infections (CLABSI), surgical site infections and vaccination compliance.

Under his leadership, Ministry Health Care raised its associates’ influenza vaccination compliance rates from 70 percent in the 2011-12 influenza season to 89 percent in the 2012-13 season, and 94 percent in the 2013-2014 season.

Additionally, through his active involvement in the central line team and unwavering support of best prevention practices, Affinity’s St. Elizabeth Hospital intensive care unit has not experienced a CLABSI in 15 months. Dr. Kehrberg has supported the investment in the purchase, deployment and implementation of surveillance software that has helped to transition the hospital’s policy of infection control to that of infection prevention.

Dr. Kehrberg is just one of many Ministry leaders who is working to build a culture of High Reliability. Later this year, Ministry will launch phase one of a comprehensive training program designed to continue on the path toward building a culture of high reliability. Over the next six months, Ministry will train approximately 8,000 hospital-based associates, key physicians and other associates based in hospitals in a multi-phase effort to build a culture of High Reliability. The training program will enable them to provide better and safer care for all of our patients.

High Reliability is a core component of Ascension Model Community and is closely linked to our mission and values and continuing the healing ministry of Jesus.

Published October 2014

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